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Setting Up Call ForwardingCalling Features PublishedJust now
Getting Started with PCS VoIPGetting Started Published FeaturedJun 20
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Setting Up Call Forwarding

Call forwarding lets you redirect incoming calls to another number so you never miss an important conversation. This guide walks new customers through enabling it on their PCS VoIP account.

When to use call forwarding

Forward calls to your mobile when you're away from your desk, or to a teammate during after-hours so customers always reach a live person.

How to set it up
  1. Open the Phone Settings panel from your dashboard.
  2. Select Call Forwarding and toggle it On.
  3. Enter the destination number and choose Always or When busy.
  4. Click Save — forwarding activates instantly.

That's it! Test the setup by calling your main line.

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