A
You (Aria Desk)
admin@pegasiai.com
Jun 23, 4:02 PM
Hi Michael, great to connect. Attaching our VoIP migration overview for your 15 lines across both offices. Let me know what questions come up.
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Michael Chen9:24 AM
Re: VoIP migration questions
Thanks for the overview — a few questions before we move…
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Re: VoIP migration questions
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Michael Chen
m.chen@northbay.co
Today, 9:24 AM
Thanks for the overview — looks promising. A few questions before we move forward:
- Can we port our existing numbers?
- How much downtime during cutover?
- Are we locked into a long-term contract?
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Summary
Michael is evaluating migrating 15 lines across 2 offices to PCS VoIP.
He's asking about number porting, cutover downtime, and contract lock-in.
High intent — wants reassurance before committing.
Suggested reply
Hi Michael, great questions — yes, we port all your existing numbers at no cost. Cutover is scheduled after hours with typically under 5 minutes of downtime, and our plans are month-to-month with no long-term lock-in. Happy to walk through the full migration plan on a quick call this week.